The exact promotional code must be put into the promotion box at the checkout for discounts to apply. Please follow the instructions as we are unable to apply discounts retrospectively if you have not entered the codeword correctly.
Seriously Twisted Jewellery from time to time might send you offers from their own other businesses or from businesses operating with the same principles and values as their own company. We do not sell or give away our database as we respect your privacy.
Emails promoting other businesses will always be generated from our systems and nothing is outsourced. Should you receive an email directly from a company that has been featured in our own line of business it means that you have received their product as a special promotion, free of charge.
Please note that at STJ we hand make the majority of the jewellery. The beauty of owning a handmade piece is that you can be sure that nobody has an identical piece to yours and that much love and care has gone into the making of your piece. Please allow for some variations in the designs. Thank you
For GIVEAWAY promotions the spend price is exclusive of postage and handling and after all discounts have been applied.
we are very happy to offer free shipping on orders greater than $50 in Australia and $70 for the rest of the world. The shipping method we use in this case is just a basic Australia Post service. We will not carry any responsibility or accept any claims if you select to take up the free delivery option. For your peace of mind we do suggest that you select "registered" post with us. By selecting this method of shipping your order will be trackable and will be insured against loss. You must sign to accept delivery when used registered post. Should a parcel not have reached you but at STJ we can track it and establish that someone has signed for the receipt of the goods at your specified address we will send you a copy of the signature for you to follow up. Should we have sent the parcel to the wrong address we will send you your purchase again free of any extra postal charges.
To arrange a product return;
This online merchant is located in Australia